Winlogger Help

  • Key Features
  • Getting Started
  • Menu
  • Viewing the Log
  • Viewing Old Logs
  • Preferences
  • Exporting Logs
  • Registration
  • Reasons to use WinLogger
  • Suggestions to make Winlogger Work Better

    Key Features

    1. Simple view of all user navigation
    2. Invisible footprint
    3. shows events for current day, chronologically
    4. Provides audit trail for user activity

    To start using Winlogger, select "winlogger" from the main menu (start button, program files). Winlogger will automatically start on startup of the machine (the shortcut is put in the startup folder). Once winlogger is running, an icon will show in the system tray. Once you see the icon, Winlogger will be logging all your mouse and key strokes. This log is stored on your hard drive. This file is private to your machine. This file is in no way communicated to the outside world. Winlogger does not use the internet in any way (except to show the help page when the user requests). Winlogger's sole intent is to quickly and easily show the history of user navigation.

    Menu

    By righclicking on the WinLogger icon in the system tray, a menu will popup. The menu items are:

    1. Open Viewer Will show the user the current day log. See Viewing the Log for more details. Also activiated by double-clicking on the icon.
    2. Task Player Will start up the TaskPlayer application. TaskPlayer has many complimentary features with WinLogger. See TaskPlayer Help.
    3. Options Sub Menu: Allows the user to choose from Exporting a Log, Viewing an Old Log, or changing Preferences. See the header items for more detail
    4. Start/Stop Logging Toggles between start logging and stop logging.
    5. Help Brings up a browser looking to this web page.
    6. About WinLogger Shows an About Dialog Window containing the verion number.
    7.Shutdown Stops Logging, and exits WinLogger

     

    Viewing the Log

    The user can view the log by either double clicking on the icon in the system tray (bottom right of the screen), or by right clicking on the icon, and selecting "open viewer" menu option). The viewer window will then show up. The user events show up chronologically. Only the user events for that day will show. To see user events from past days, the user must use the companion product TaskPlayer. The user will see a list of user events that has been performed by the user. 1 line will show for each mouse click, and 1 line will show for a set of keystrokes. The number of the event, the time of the event, and the window name are shown on the screen. If the user moves to another window in the course of operation, then a new line will show in the log. All the key strokes will show that the user types in. Special characters are shown in '<key>' to designate special keys. For example, the control key is shown as <CTRL>. Please see the example log screen for more details.

    The mouse clicks are also shown in the same manner. The time the user performed the click, the window the user clicked on, and the number of the event is shown. Also, the text label under the point being clicked is shown. This label identifies where the user clicked the mouse. Other information is also shown with mouse events. This other information can be windows closing, start button pressed, vertical or horizontal scroll bars moved, title bar clicked, and task bar clicked (bar on the bottom of the screen containing all the current applications). If no recognizable label is underneath the mouse when the user clicks, then the application will show "clicked x,y". This is a rare occurence when the only information about a mouse event is only "clicked x,y".

    The user can also right click on a task to see the image that was captured when the user performed the click. This is useful in determining what the user was clicking on when no words or letters were recognized by WinLogger capture engine.

    The user can view old Logs by right clicking on the system tray, selecting options, and selecting the on the "View Old Logs" item. This option always the user to view prior day activity. All activity is stored in case the user wants to view history of user. The logs are broken out into days. Once the user selects the particular day, then the log view window will appear.

    The user can view and change the preferences by right clicking on the system tray, selecting options, and selecting the on the "Preferences" item. Following is an explanation of the preferences:

    • Empty Image Directory Nightly
      • this preference controls whether the images that are associated with click events are removed nightly. The daily log files are automatically archived each night. The images may also be if this preference is false. If the preference is true, the images are removed nightly. The big reason for this preference is to minimize the amount of disk space WinLogger needs. The archived logs could grow to Gigs if this preference is false (this large size would be over months of user activity).
    • Empty Log
      • a system check to see if the hard drive is getting full. If this preference is checked, then WinLogger checks to see if the Hard Drive free space is below the specified threshold. If it is, the WinLogger will remove the current day images. (typically in the c:\program files\blinc\log\objs). This preference was designed to keep the system functioning if WinLogger has created many image files (more than the system could handle)..

    The user can export a log by right clicking on the system tray, selecting options, and selecting the on the "Export" item. This feature is to allow a user to export the contents of the log into a readable export. The user first selects a single log (a user can export an older log as well). Then the user can select the columns which is to appear in the export. Other options allow the user to select the export file name, and whether the log should be emptied. Exporting allow the user to print the logs, using another application to format the log. Also, searching for a particular item in a log can be accomplished in the same fashion (export, then opening the file using another application).

    Registration

    Please go to the registration web page to get the registration code. The free trila version will expire after 30 days.

    Reasons to use WinLogger

    Quality Assurance people will be able to tell the developer exactly how the bug or error was created by showing him the current log.
    Mission critical applications will have audit trails of exactly the input the user performed.

    Help Desk users will benefit if their users they are supporting have Winlogger installed. The help desk could view the users log and tell exactly what the user performed to cause the problem, error or bug.
    Other users can benefit from WinLogger by helping them find a lost password, or finding out the sequence of events that caused the problem. Also, if an application crashes, and the user losses their work, the companion product TaskPlayer can re-play the events!! Saving time and effort re-keying the lost information.

    Suggestions to make Winlogger Work Better

    1. installation of winlogger needs Admin Privs!
    2. To show pop-up descriptions for folder and desktop items
      • Open Folder Options in Control Panel.
      • Click the View tab.
      • Un Select the Show pop-up description for folder and desktop items check box.
    3. Remove Personalized Menus
      • Open Start Button, Settings, Taskbar and Start Menu
      • Check-off 'Use Personalized Menus'
    4. Do not use transition effects for menus
      • Open Start Button, Settings, Control Panel
      • open up display
      • click on the effects tab
      • turn off 'Use transition effects for menus and tooltips'
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